Meister-industry

Q2: What is your company’s after-sales response time and service coverage if I encounter issues after purchase?

Time:2023-04-03
A: We provide global, full-lifecycle service support:
  1. Service Network: Localized service centers in major global markets with 7×24 multilingual online support. We respond within 24 hours of fault reporting and arrive on-site within 48 hours for emergencies.
  2. Proactive Maintenance: Real-time equipment monitoring via IoT platform for early fault warnings, plus added-value services including regular inspections and software upgrades.
  3. Training Support: Complimentary operation training and digital management platform guidance to maximize equipment efficiency.

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